AFIACART DELIVERY & LOGISTICS

Shipping
made simple.

From local merchants to products shipped from overseas, Afiacart is designed to make delivery information clear, transparent and easy to understand before and after you place your order.

DELIVERY AT A GLANCE

Know when your order should arrive.

Standard merchant orders typically reach customers within 10–15 days. Products shipped from overseas typically arrive within 18–21 working days.

10–15 DAYS
SHIPPING POLICY

Clear delivery information
from checkout to doorstep.

At Afiacart, we want you to know what to expect when ordering from our marketplace. Delivery times and shipping charges can vary depending on where a product is located, the merchant fulfilling the order, your delivery destination and the logistics service used.

Orders fulfilled by merchants generally reach customers within 10–15 days. Products shipped from overseas generally reach customers within 18–21 working days.

Delivery estimates are intended as reasonable expectations rather than guaranteed arrival dates. Unforeseen circumstances such as weather, logistics disruptions, public holidays, customs processing or incorrect delivery information may affect delivery times.

DELIVERY WINDOWS

How long does
delivery take?

01
10–15 DAYS

Standard merchant orders

Products fulfilled by Afiacart merchants generally reach customers within 10–15 days after the order is processed for delivery.

02
18–21 WORKING DAYS

Overseas products

Products shipped from overseas generally reach customers within 18–21 working days, depending on international transit and destination processing.

03
LOCAL LAGOS

Lagos delivery

Products delivered within Lagos are shipped for ₦2,000, subject to the applicable product and merchant delivery terms.

DELIVERY CHARGES

Simple shipping
rates.

Delivery charges depend on the destination. The following standard rates apply to the locations listed below.

01 Lagos
₦2,000
02 Abuja
₦5,000
03 Benin City
₦3,000
04 Eastern Region
₦5,000

Shipping charges may vary for certain products, locations, unusual package sizes or merchant-specific delivery arrangements. Where applicable, the final shipping cost shown at checkout takes precedence.

THE DELIVERY PROCESS

From order
to doorstep.

01

Place your order

Select your products, provide your delivery details and complete checkout.

02

Merchant processes your order

The merchant prepares the product and arranges for it to be handed over to the applicable logistics provider.

03

Order enters transit

Your package moves through the applicable delivery network toward your selected destination.

04

Local delivery

Once the shipment reaches the destination area, the logistics provider arranges the final stage of delivery.

05

Delivered to you

Your order arrives at the delivery address supplied during checkout.

LOCAL & INTERNATIONAL

Different routes.
One clear experience.

LOCAL MERCHANT

Standard merchant delivery

Orders fulfilled by merchants generally reach customers within 10–15 days. Delivery timing can vary based on the merchant, product availability, destination and logistics provider.

10–15 DAYS
OVERSEAS MERCHANT

International delivery

Products shipped from overseas generally reach customers within 18–21 working days. International transit, customs processing and destination logistics can affect the actual arrival date.

18–21 WORKING DAYS
DELIVERY INFORMATION

What can affect
delivery time?

01

Merchant processing

The time required for a merchant to confirm, prepare and dispatch your order can affect the overall delivery period.

02

Destination

Delivery time may vary according to your city, region, accessibility and the logistics network serving your location.

03

International transit

Overseas orders may require additional time for international transportation, customs and local delivery processing.

04

External disruptions

Weather, public holidays, transportation disruptions, customs delays and other circumstances outside Afiacart's direct control can affect delivery.

05

Incorrect information

Incorrect or incomplete delivery addresses, telephone numbers or recipient information may cause delays or unsuccessful delivery attempts.

06

Product availability

Products requiring additional preparation, restocking or merchant confirmation may take longer to dispatch.

IMPORTANT

Make sure your delivery details are correct.

Before completing your order, carefully check your name, phone number, city, state and full delivery address. Accurate information helps merchants and logistics partners deliver your order without unnecessary delays.

ORDER TRACKING

Keep an eye
on your order.

Once tracking information is available, you can use the Afiacart order tracking page to check the status of your shipment.

Tracking updates may not appear immediately after an order is placed. Updates depend on when the merchant or logistics provider scans and processes the shipment.

Track My Order
IMPORTANT QUESTIONS

Shipping questions,
answered.

01 How long does a standard Afiacart order take? +

Standard products fulfilled by Afiacart merchants generally reach customers within 10–15 days. Actual delivery time may vary depending on the merchant, destination, product availability and logistics provider.

02 How long do overseas products take? +

Products shipped from overseas generally reach customers within 18–21 working days. International transit, customs processing and local delivery conditions may affect the actual arrival date.

03 How much is delivery in Lagos? +

Products delivered within Lagos are shipped for ₦2,000, subject to applicable product and merchant delivery terms.

04 How much is delivery outside Lagos? +

The standard delivery charges currently specified by Afiacart are ₦5,000 for Abuja, ₦3,000 for Benin City and ₦5,000 for the Eastern Region.

05 Can delivery take longer than the estimated time? +

Yes. Delivery estimates are intended as expected delivery windows and not guaranteed arrival dates. Delays may occur because of logistics disruptions, public holidays, weather, customs processing, incorrect delivery information or other circumstances outside Afiacart's direct control.

06 What happens if I miss my delivery? +

The logistics provider or delivery partner may attempt to contact you or arrange another delivery attempt. Please ensure your phone number is active and your delivery details are accurate.

07 What if my order arrives damaged or incorrect? +

Contact Afiacart support as soon as possible and provide your order information. You can also review our Returns & Refunds policy for information about eligible returns and available resolutions.

View Returns & Refunds →
QUICK ACCESS

Helpful Afiacart pages.

NEED HELP?

Have a question about your delivery?

Our support team can help you with order, shipping and delivery questions.

Contact Afiacart
Afiacart Shipping Policy Delivery estimates and shipping charges may vary by product, merchant, destination and logistics provider. Where a specific delivery estimate or shipping charge is displayed at checkout, that information takes precedence for the applicable order.

Worldwide Delivery

200 countries and regions worldwide

Secure Payment

Pay with popular and secure payment methods

60-day Return Policy

Merchandise must be returned within 60 days.

24/7 Help Center

We'll respond to you within 24 hours

About Us

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